FAQ

Here you can find answers to our most frequently asked questions

I can't log in, what should I do?

If you have created an account but suddenly have problems logging in, you can restore your account here.

What can I expect as a member of Life by Jonty?

Life by Jonty is a wellness platform with both your mental and physical well-being in focus. As a member, you get access to a wide range of proven programs for better well-being.

How to get the platform as an 'app'? (ANDROID)

Here’s how you can add the Life by Jonty website to your Android home screen as an app:

1. Log in to your account through your phone's browser by visiting Life by Jonty.
2. Once logged in, tap the three-dot menu icon in the top-right corner of the browser.
3. From the dropdown menu, select "Add to Home screen."
4. Name the app as you prefer.
5. Tap "Add" and confirm by pressing "Add" again if prompted.

Done! Life by Jonty is now available as an app on your home screen.

Creating an account doesn't work - what am I doing wrong?

Life by Jonty of recommended browsers such as Google Chrome, Safari, Microsoft Edge and Mozilla Firefox. Therefore, we recommend our users these browsers for the best functionality. Some functions are not supported by Internet Explorer. If you still have problems creating your account, please contact us at info@lifebyjonty.com.

How to get the platform as an 'app'? (IPHONE)

Here’s how you can add the Life by Jonty website to your iPhone’s home screen as an app:

1. Log in to your account through your phone's browser by visiting Life by Jonty.
2. Once logged in, tap the share icon at the bottom of the screen (it looks like a square with an upward arrow).
3. From the options that appear, select "Add to Home Screen."
4. Name the app as you prefer.
5. Tap "Add."

That's it! Life by Jonty is now available as an app on your home screen.